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Q. Are your saunas suitable for residential use?
Yes, all of our saunas are designed specifically for home environments. They combine commercial-grade quality with a design that fits seamlessly into residential spaces.
Q. What is the average delivery time?
Delivery usually takes between 7 to 21 business days, depending on your location and the model selected. We provide tracking details once your order is dispatched.
Q. Do you offer professional installation?
We provide detailed installation guidance and can recommend professional installers in most regions. Our saunas are designed for straightforward setup.
Q. What type of materials are used?
We use carefully selected premium woods, high-grade heaters, and durable components to ensure long-term performance and comfort.
Q. Are your saunas safety certified?
Yes, our products meet recognized safety and quality standards. Each unit is tested to ensure reliable performance and peace of mind.
Q. What warranty do you provide?
All saunas come with a manufacturer’s warranty that covers key components. Warranty details vary by model and are clearly provided before purchase.
Q. Can the sauna be installed indoors or outdoors?
Most models are suitable for indoor use, and selected models are designed specifically for outdoor installation. Please check product specifications for exact placement options.
Q. How much space is required?
Space requirements depend on the model you choose. Each product page includes detailed dimensions to help you plan accurately.
Q. How energy efficient are your saunas?
Our saunas are built with efficiency in mind, using modern heating systems that deliver strong performance without unnecessary energy consumption.
Q. Do you offer customization options?
Some models allow customization in size, finish, and features. Please contact our support team for personalized recommendations.
Q. What maintenance is required?
Minimal maintenance is needed. Regular cleaning and proper ventilation are usually sufficient to keep your sauna in excellent condition.
Q. Can I speak with someone before placing an order?
Absolutely. Our concierge support team is available by phone and email to guide you through any questions before purchasing.
Q. What if my sauna arrives damaged?
In the rare event of shipping damage, contact us immediately. We will arrange a replacement or solution promptly.
Q. Is financing available?
Financing options may be available depending on your location and payment provider. Details are shown at checkout.
Q. Do you ship across the USA?
Yes, we deliver to 20+ states across the United States, with expanding coverage